Gift cards and Cash Drawers
Does your cash drawer open when you use a gift card? It doesn’t have to!
Under the Cash Drawer options in System Setup | Cash Drawer, you can select to have the drawer stay closed when a gift or credit card is used.
This allows you to limit employee access to the physical cash drawer.
Contact us at:
SelbySoft
Mike Spence
800-454-4434
Sales@SelbySoft.com
WWW.SelbySoft.com
8326 Woodland Ave. E
Puyallup Wa 98371
NEW MobileDash
Thinking about our MobileDash Options? You haven’t seen anything yet!
This new technology allows SP-1 to remotely communicate with you via email on a constant basis.
We started with being able to show you your:
Tostal tickets
Total sales
Average dollar per ticket
Total labor dollars
Labor percent
Total cost of goods
Total cost of goods percent
We then give you menu group breakdowns with totals! This all is emailed to you on an hourly basis so you are completely in control of what is going on in your store.
While all of this us pretty cool we decided that it could not stop there. All of this was just the beginning of the reporting you receive from us.
MobileDash has been enhanced to provide new features as well!
VoidTrack- Ticket voided? You get an email!
TheftAlert- If an employee enters 911 as the password for no sale – you get an email alerting you to a potential robbery!
EmployeeMail. Are you familiar with our ecomm messaging system? This takes it a step further so that your ecomms are automatically emailed to your employees
Don’t think this is the end of this type of development….Keep checking with us for cool options to come!
Contact us at:
SelbySoft
Mike Spence
800-454-4434
Sales@SelbySoft.com
WWW.SelbySoft.com
8326 Woodland Ave. E
Puyallup Wa 98371
Reporting – Daily Sales Recap
Continuing our introduction to SP-1 reporting. . .
Workstation Summary: This report is designed to give you a picture of what is happening per workstation – including totals and menu breakdown.
Employee Summary: Use this to get a view of how well employees are doing from a cashier standpoint. This report shows the total dollars that an employee sold, number of voids, number of tickets etc. The great thing about this report is that the number of voids gives you a good indication of potential theft.
Shift Close – 40 Column: This is very similar to the Balance Till but it is more of a summary. You would use this report to print a receipt (on the thermal printer) for the shift. This allows you to easily close out a till during your different shifts.
Business Summary Recap: This is the primary business report and is too large to go in depth with here. This gives you a detailed listing of your day (week, month, year). Labor percentages, menu mix breakdown down to the modifier level etc. The important thing to remember here is that this should be run every day. When this report is run, you have the ability to enter your cash, checks, credit cards etc for the day. This will then compare those entries with what SP-1 has recorded. You can then have an over/short to help see what is happening.
Hourly Recap by Week: This report is underused by most stores. Basically this tracks, over a week the total number of tickets by hour and by menu group. This is a great report because it shows you how many orders you had. Use this to help schedule and plan your next week based on the last weeks sales.
Credit Card Settlement: This report allows you to reconcile your credit cards that were run through SP-1 with the credit card information reported by your processor.
XML Ticket Summary: This is a customized export to an XML format. This report can be brought into Microsoft Excel and used to provide full reporting beyond the normal reporting in SP-1.
Contact us at:
SelbySoft
Mike Spence
800-454-4434
Sales@SelbySoft.com
WWW.SelbySoft.com
8326 Woodland Ave. E
Puyallup Wa 98371
New Table Service Option
There is now a new feature in SP-1 that will allow you to prompt a server during clock out if they have tickets that have been left on hold. This message will appear when you attempt to clock out.
If you have a security level applied, a password will be required to select the “No Clock-Out” button.
Reporting – Categories To View
In my last blog I wrote that we would be looking at what reports SP-1 has to offer. More importantly, we will look at what you should use them for.
As I said last time, reports are something that people love and hate. They love the fact that the information is out there and hate the fact that they don’t use it. Let’s try and clear some things up here. . .
In SP-1 we try to put our reports in some specific categories:
Daily Sales – This is the main business reporting section. In here you will find the reports that impact your sales totals and menu mix breakdowns. We will cover this more later.
Time Keeping - This is where employee reporting is. Hours, time worked, wages etc.
Delivery – Here we cover what happened to the drivers you have on the road.
Mailing / E-mail – Marketing is what goes on with these reports. This area is incredibly important as it can help you directly increase your sales and customer retention.
Ticket History – Specific, surgical reporting on some certain categories of discounting, comments etc.
Account Billing – If you run an accounts payable system for your customers, this is where you will see what is outstanding.
Order Processing – If you use our Order Processing module, you will get quote time breakdowns here.
Street Names – For those of you that do delivery, you can find out about your delivery area here.
Inventory – All of the inventory and portion control reports are handled here. Including the variance reporting on inventory.
Deferred Orders – If you handle timed or scheduled ordering, you will find it here.
Customer – Specific reporting regarding customers is located here.
Now that we have that out of the way, let’s start to talk about these categories in more depth. My next blog will focus on the Daily Sales area.
Contact us at:
SelbySoft
Mike Spence
800-454-4434
Sales@SelbySoft.com
WWW.SelbySoft.com
8326 Woodland Ave. E
Puyallup Wa 98371
Reporting – What reports should you look at?
Contact us at:
SelbySoft
Mike Spence
800-454-4434
Sales@SelbySoft.com
WWW.SelbySoft.com
8326 Woodland Ave. E
Puyallup Wa 98371
Labor Cost and the Business Summary
After one of the last trade shows, I came away realizing that there are a number of people that don’t use our Employee Time feature. I’m not sure what the thought is here as it is INCREDIBLY easy to track the employee time keeping in SP-1!
Once you have employees clocked in SP-1 starts tracking the time for each employee. If you take the time to enter the wage per employee, then SP-1 is also tracking your labor cost!
Labor cost is automatically reported on your BSR (Business Summary Recap), Dashboard, as well as being reported on the MobileDash. Having these numbers available to you are very important in controlling your costs on a regular basis.
One note, we do find people that are not tracking their salaried employees because they don’t clock in / out. We have the ability to enter the daily salary of those employees in one spot so that it is reported with our labor percentages! This can be found in Reports | Reports Setup: 1
Contact us at:
SelbySoft
Mike Spence
800-454-4434
Sales@SelbySoft.com
WWW.SelbySoft.com
8326 Woodland Ave. E
Puyallup Wa 98371
How Order Types work in SP-1
Contact us at:
SelbySoft
Mike Spence
800-454-4434
Sales@SelbySoft.com
WWW.SelbySoft.com
8326 Woodland Ave. E
Puyallup Wa 98371