Customers, Pole Displays and Order Confirmation
A good POS with a pole display and automatic receipt printer helps stop that. The employee knows that the customer is watching what is happening. Add a cash drawer that will not allow the next transaction to be rang up until the drawer and closed and you can be pretty sure you are doing everything possible to prevent theft.
Holiday Customer Rewards
Let’s not forget the people that have started to drift away from your store. These are the so-called “lazy” customers. Target the ones that have not ordered in 30,60 or 90 days.
Changing your holiday hours? Staying open later on weekends etc? Great! Let’s tell people about it. . . Target your customers by time frame and send your early morning customers a coupon for coming in later.
Too busy in the dining area? Let’s use that same report to target people that use their cards in the dining room. Target them with a carry out or delivery special, or just let them know they can pre-order!
Finally, try some blanket emails to target your whole customer base with holiday promotions. This can be targeted in a number of ways and can be tied in with free marketing on Facebook and Twitter.
Last but not least – run the historical reports to see how well certain specials did last year
Contact us at:
SelbySoft
Mike Spence
800-454-4434
Sales@SelbySoft.com
WWW.SelbySoft.com
8326 Woodland Ave. E
Puyallup Wa 98371
Get ready for the holidays!
The holidays are coming! I know it might seem early to think about Thanksgiving, Christmas and the new year when it is not even Halloween yet but relatively speaking they are fast approaching!
So what does that have to do with anything? When you are thinking about your POS system, quite a bit. This is the best time to start really looking at what happened last year around these holidays. A lot of store owners that have not made a switch to POS base their expectations on memory – not always the greatest idea.
Now is the time to start evaluating your menu to prep for the labor and menu changes that will be coming up. Looking at the data SP-1 can give you will help you make educated and sound decisions to prepare for the coming holidays.
Start by using your Business Summary report to evaluate what menu items worked last year for the same time frame. We suggest the you pay close attention to the menu group and the specialty portion of the Business Summary. Look at how well your past menu items, and especially your holiday specific items, did last year and adjust accordingly. This will help you in labor planning, marketing of items and portion control.
Afterall, one of the reasons that you bought a pos was to help keep track of your sales right?
Contact us at:
SelbySoft
Mike Spence
800-454-4434
Sales@SelbySoft.com
WWW.SelbySoft.com
8326 Woodland Ave. E
Puyallup Wa 98371
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Contact us at:
SelbySoft
Mike Spence
800-454-4434
Sales@SelbySoft.com
WWW.SelbySoft.com
8326 Woodland Ave. E
Puyallup Wa 98371