World Tea Expo Wrap Up
I just spent three days at the World Tea Expo and am overwhelmed by everything I saw there.
Tea is a growing part of the beverage industry and every year I am excited to see it being explored by more and more people.
This year I was approached by more people that described their concept as “Starbucks – but with tea”. I think it is an indication that tea is becoming more mainstream as a younger generation explores the beverage for the health benefits.
So, what is different between a person that approaches us for a coffee shop or a tea shop? The biggest thing that we see is that the tea client (in general) is more interested in inventory control from a tracking and reporting side of things.
Why? Because with tea we look at loose leaf and retail sales. This typically involves using a scale to weigh the tea by the ounce or gram. When you are doing this, the need for inventory control becomes very important. With the cost of some of these teas, even a .5 gram variance can start to add up over time.
Of course, SP-1 has the ability to track and control this through barcoding and electronic scale systems.
Need more information? Touch base with us and see how we can help you maintain complete control on your inventory.
Contact us at:
SelbySoft
Mike Spence
800-454-4434
Sales@SelbySoft.com
WWW.SelbySoft.com
8326 Woodland Ave. E
Puyallup Wa 98371
World Tea Expo
This week we will be at the World Tea Expo in Las Vegas!
I’ll be there from 6/23 to 6/27. If you are in town, stop by and say hi!
Contact us at:
SelbySoft
Mike Spence
800-454-4434
Sales@SelbySoft.com
WWW.SelbySoft.com
8326 Woodland Ave. E
Puyallup Wa 98371
Customers? We can track them!
Do you take advantage of the customer file features SP-1 has? If not, then you might be missing out on one of the best features of SP-1!
Most people are aware that SP-1 can track your customers and their name, address, phone number but have you explored the other items that are in the customer file and available to you?
Birthday. Yep, we track your customers birthday! Better yet, you can use SP-1 to alert your staff that customer has a birthday coming up!
Email. Anyone can track an email address – we track ten per customer!
Multiple phone numbers. Use a phone number to track past orders for your customers? SP-1 tracks ten per customer. If a customer calls with their cell, home, work or any other line, you can link all of them to the same account.
Multiple addresses. An address is great for delivery but what if the customer wants it to go to his office or friends house? What about catering? With SP-1 you can have up to three additional addresses for catering.
Custom remarks. A line just for your staff! What ever you type here is highlighted on the screen for your clerk to see.
Contact us at:
SelbySoft
Mike Spence
800-454-4434
Sales@SelbySoft.com
WWW.SelbySoft.com
8326 Woodland Ave. E
Puyallup Wa 98371
3 Reasons to use a remote printer / monitor
Have you ever noticed that printer in the back of a kitchen at a busy restaurant? Or maybe the monitor hanging above the espresso machine in a drive thru? Why are they there? The simple answer is to print the order out right? It goes deeper than that once you start really thinking about it.
1) They are efficient. It’s true, they are. Count how many steps an employee has to take to hand a receipt, cup or hand written note to the Barista or cook. Then double it (they have to walk back right?). Now multiply that by the number of orders you take in a day. Virtually all of that time is wasted.
2) Less Mistakes. Order accuracy is key when thinking about implementing a monitor or printer for a make line. Handwriting mistakes vanish when using this type of system. The Barista and cooks know precisely what to make because it is all laid out in front of them. Additions and subtractions are handled correctly as well.
3) Theft Controls. Want to stop product from being handed out without getting paid for it? While a monitor or printer does not completely stop it from happening, it can certainly cut down the potential. If you have two employees the rule is that without a paper slip or display on the monitor, you don’t make the product.
1
Lessons learned from coffee shows
I’m back from a couple of near back to back trade shows and thought I’d share some perspective from the point of an exhibitor as well as what we hear from attendees that stop by our booth and share.
Contact us at:
SelbySoft
Mike Spence
800-454-4434
Sales@SelbySoft.com
WWW.SelbySoft.com
8326 Woodland Ave. E
Puyallup Wa 98371
Coffee Fest San Diego
We will be in San Diego for the Coffee Fest this week. We will be gone from 6/2 to 6/6!
If you are in town, look us up!
Contact us at:
SelbySoft
Mike Spence
800-454-4434
Sales@SelbySoft.com
WWW.SelbySoft.com
8326 Woodland Ave. E
Puyallup Wa 98371