November 28th, 2015 by Mike Spence

Barista or Kitchen monitors can make life much easier in a busy coffee shop or restaurant. Because we are working with a monitor, we can really have more features than a simple printed receipt or make ticket can provide.

Let’s look at some of the benefits a monitor system can provide.

Barista Monitor

First these monitors can be FAST.  Because you can choose to have the order displayed in real time, the barista or cook can start the order as the customer is placing it. Perfect for getting a head start!

See the forest and the trees!  Monitors help staff focus on all orders as they come in.  If a barista sees three mocha’s they can get those started at the same time.

Stay on top of dine in vs to go.  You can split the screen and show your dine in orders on the top and then the to go or drive thru orders on the bottom.  This allows you to manage what orders you are focusing on.  Move those impatient drive thru and to go people through faster.

Double duty. Instead of splitting the screen by order type, split it by item.  Drinks on top and food on the bottom.

Monitor speed.  Because we display the time the order has been on the screen, it is easy to monitor the speed in which tickets are bumped from the monitor. This also allows you to make sure that you are not falling behind!

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Posted in Hardware, Order Entry, POS Features Tagged with: ,

November 16th, 2015 by Mike Spence

Having a barista or cook away from the POS ordering station can be hard.  If the sandwich or espresso line is close to the register, you can still have problems tracking multiple orders.

The traditional way of solving this?

  • Yelling the order out.  It’s chaotic and causes a lot of mistakes.
  • Handwriting orders.  Employees can’t read what was written in a rush.

Having a barista or kitchen receipt is a far better way to do this!  The order prints right where the barista or cook is and allows them to see exactly what they need to make.    In the example below, this shows the items, recipes, weights for portions and more.

An example of the make ticket a barista or cook would see.

An example of the make ticket a barista or cook would see.

 

 

If your barista or cook is right next to the POS, you can still take advantage of this by printing out the make receipt out of the receipt printer you already have.

 

A couple of optional features can enhance this as well.  Add a buzzer to the printer and make sure your kitchen staff can hear when an order prints.

Add a sticky option for paper and have make tickets that double as customer receipts by sticking right to the cup or bag!

 

 

Want more information?  As always, give us a call and we can help make you more efficient!

Posted in Order Entry, POS Features, Technology Tagged with: , ,