Barista or Kitchen monitors can make life much easier in a busy coffee shop or restaurant. Because we are working with a monitor, we can really have more features than a simple printed receipt or make ticket can provide.
Let’s look at some of the benefits a monitor system can provide.
First these monitors can be FAST. Because you can choose to have the order displayed in real time, the barista or cook can start the order as the customer is placing it. Perfect for getting a head start!
See the forest and the trees! Monitors help staff focus on all orders as they come in. If a barista sees three mocha’s they can get those started at the same time.
Stay on top of dine in vs to go. You can split the screen and show your dine in orders on the top and then the to go or drive thru orders on the bottom. This allows you to manage what orders you are focusing on. Move those impatient drive thru and to go people through faster.
Double duty. Instead of splitting the screen by order type, split it by item. Drinks on top and food on the bottom.
Monitor speed. Because we display the time the order has been on the screen, it is easy to monitor the speed in which tickets are bumped from the monitor. This also allows you to make sure that you are not falling behind!