Want to make your coffee shop manager happy? Get them a POS system. Sounds simple doesn’t it? I know, it sounds like a sales ploy to get you to buy a POS – That’s true as well. The fact is that we believe with all our heart that a POS will absolutely help you and your staff (including your manger)!
If you have taken the time to hire and groom a coffee shop manager to help manage your business, then a POS makes a lot of sense for you. Why? Because we know, through experience, that you rely on your manager to maintain the store, monitor employees and report back to you (along with dozens of other things). Without a POS system, your manager will spend part of their time focusing on putting together spreadsheets and emails so you get what you need. There is a better way.
Automate a good chuck of those tasks and allow your manager to focus on the things that are really important. Let them spend their time on coffee education, customer service, training of your staff and generally helping you make more money. With SP-1 as your POS in your coffee shop, you will see that your manager can provide the business information to you with less time wasted. Better than that is that they will have the tools available to them to monitor for themselves what is going on.
For example, your manager can see which hours are peak for sales by touching a few buttons. They can run reports to compare sales by employee to identify where training needs to be spent. You can use up sell suggestions to help not only make more money but also to open the door for customer education on differences between different coffees.
Finally, let’s not forget that YOU, the owner, have to stay on top of the manager and insure that they are doing their job right? Hourly reporting and void tracking are the best ways to do this.
Call us. See how we can help you and your coffee shop manager!