Here is a neat new tweak of a feature. For those of you with SP-1, you know that you can use our “On-Hold” button for running tabs. In an environment with a bar, you may run a tab for a customer and need to go back to it often to add to the tab.
While our integrated table service system is usually the best way to handle this, there are times it is not. If you have a bar situation where the bartender or server is dealing with customers that are not seated, then the On-Hold system works best as you can name a tab.
Recently we made a change to make this even easier. Now, if you pull up the on-hold screen, the tickets on that screen will be highlighted if they were entered by the person who is currently logged in.
In the example below, the orders for Mike & Chris were taken by employee 9999 who is currently clocked in.