Theft – It’s a fact that it happens in your store. It happens in everyones store. Over the years I have seen a ton of methods that employees and managers will use to steal / give away product.
Recently in Washington State a fine dining restaurant found out that an employee was using a managers code to void cash transactions. This employee wound up stealing over $30,000 over three years through this method. Think about that – $30k. Now, even if it is only $1k that is still unacceptable!
So, this brings us to the question of audit tracking. Are you using your balance till, employee summary, business summay and audit reports? If not, you should be. These are the best ways to see the ‘red flags’ that we all know about and to catch what is happening.
Remember that we show re-opened tickets on the Balance Till – this shows which tickets have been re-opened and which code was used. A good start as to what is going on.
Employee Summary – Run this periodically over a timeframe. This will show voids by employee. If one employee has a larger percent of voids as opposed to another then there is something going on. Either that person needs re-training or they are doing something funny.
Business summary – each and every day, look at the total number of voids and edited voids. This will show you a total dollar amount that you will be responsible for.
Audit reports – This is the absolute best report to run. Remember that this report is not stored inside SP-1 so it is not accessible to the normal employee. This will show you every ticket that has been changed or voided along with who did it, when it was done etc.
Please take a look at these on a regular basis! This does not have to be a ‘negative’ topic – it’s just about protecting yourself!
Don’t hesitate to contact me or our support guys for more information!
Contact us at:
8326 Woodland Ave. E
Puyallup Wa 98371