December 6th, 2012 by Mike Spence
Let’s face it. . . There is a good chance that you don’t take proper care of the equipment you are using for your POS.   Follow some of the tips below to help make your equipment last!
Backups: If you have not asked already, call us and see if you are on our FREE backup system.  This is a cloud based backup that will backup all your data etc.
Computers:  They need to be cleaned once in a while.   Make sure the machine is off and then remove the top of the case.  Usually that is held on with thumb screws or regular screws.  Once inside the case, use a can of compressed air to blow out the fans (be careful to not spin the fans so much that they whine).    These fans help control the heat in the system and are responsible for a number of common computer problems.
Printers:  Your printers are incredibly important.  They are also very easy to clean.  Unplug the printer, pull the paper out and leave the lid open.  Gently shake it while upside down.  Then blow any paper out that you can . Check for bits of paper stuck under the cutter or around any of the gears.  If you have a printer that uses a ribbon, make sure you use authorized manufacture ribbons.  They will make a difference and the generic ribbons can cause damage to a printer.

Monitors – Touch screens are pretty simple. The biggest thing is to check the cables periodically and make sure the cables are tight. Clean the screen by spraying non-abrasive cleaner (Windex or something similar) on a towel and wipe them. Make sure that employees are not using pens or anything pointy to ring up orders.

Posted in POS Features, Technology Tagged with:

December 29th, 2009 by ssadmin
Would you like your computers to last?

Silly question I know but many of our customers never bother to take care of the equipment!

It’s really not that hard and will extend the life of the equipment significantly. Here are some basic maintenance tips (please make sure the power is off and disconnected before doing any of this!) :

Backups – Get an internet connection and sign up to have your data backed up online through SelbySoft! It’s FREE if you are on a support plan! Call us for more details about how to do this!

Computers Usually there are either thumb screws or regular screws holding the case on. Two screws and the top of the case slides off. A can of compressed air is a godsend to computers! Just spray it out – take care to hit all the fans (but be careful to not spin the fans so much that they whine). These fans are the most important part to keep clean – they control the heat in the system. While you are at it, open the cd or dvd rom and hit it with a quick burst of air!

Printers – Think about it, your printers are incredibly important. They are also very easy to clean. Pull the paper out, leave the lid open and gently shake it while upside down. Then blow any paper out that you can. Check for bits of paper stuck under the cutter etc. Finally DON’T use anything but authorized ribbons! They really can damage the printer.

Monitors – Touch screens are pretty simple. The biggest thing is to check the cables periodically and make sure the cables are tight. Clean the screen by spraying non-abrasive cleaner (windex etc) on a towel and wipe them. Make sure that employees are not using pens or anything pointy to ring up orders.

So, there you go. . . A few ways to extend the life of your system!

Contact us at:
SelbySoft

Mike Spence
800-454-4434
Sales@SelbySoft.com
WWW.SelbySoft.com
8326 Woodland Ave. E
Puyallup Wa 98371

Posted in Hardware, Uncategorized Tagged with: ,