Category: Order Entry
Price Tables
Price tables are a great way to help control pricing and make your life easier. Price tables are a way to assign a three digit code to a specific price. For instance, you may want TOP for topping or FLV for flavor. You can then assign that price table to an item.
Where this helps is in the following: Let’s say that we have a string of 20 ingredients/modifiers that all have the same price ($.50). You could enter $.50 on each of the 20 items. The only problem is that if you want to change the price on all 20 items you then have to change it 20 times! With a price table, you put the TOP in the price field (20 times the first time). Now when we want to change the price, we just change the price table once and it automatically updates the menu for us.
Some more benefits of Price Tables are that they are day and time dependant! For example, if you have an item, discount or coupon that only applies on a certain day – use a price table and it will only work on that day. Further, if the price table is on a coupon or discount then the coupon/discount will not even show up unless it falls in that time!
Don’t forget about happy hours! You can set pricing based on the time of day! That will allow you to setup items that are discounted during certain times of the day.
Price tables can be a great way to change your system menu and to make life easier for yourself!
Don’t hesitate to call us if you need to!
Contact us at:
SelbySoft
Mike Spence
800-454-4434
Sales@SelbySoft.com
WWW.SelbySoft.com
8326 Woodland Ave. E
Puyallup Wa 98371
Posted in Order Entry, Reporting, Uncategorized Tagged with: Pricing
On Hold Tickets
What are On-Hold tickets?
This question and a couple others was something asked by Rick & Judy from Mountain Mudd.
Tickets can be placed on-hold for a number of reasons. . . The first is that the payment is not being made until later and the second is that the ticket has a credit card assigned to it and the tip has not been processed.
An on-hold might be:
Someone called an order in and it will be paid for when they get there.
They are running a tab in the store.
They don’t have enough money or need to go grab their wallet / purse.
The order is in a drive thru and you need to take the next car in line.
and so on. . .
As you can see, this is a powerful feature. SP-1 allows you to pull these on-hold tickets back off and close them out at anytime. On-hold tickets are designed to be closed by the end of the day.
With credit cards (assuming you are processing through the POS and not a separate machine), the credit card is processed immedietly and then put on hold until the tip is added and processed (assuming you are processing tips!). If you don’t put a tip the credit card was still sent to the processor.
If you leave tickets on-hold, you will notice that the Business Summary at the end of the night will show you in two places that it is on-hold. First at the top of the printed or viewed page and then on red at the bottom of the Business Summary screen. The on-hold ticket is included in the totals on the Business Summary as we have to assume that you closed the ticket out and did not record the total.
Hopefully that clears up some things about On-Hold tickets!
Contact us at:
Mike Spence
SelbySoft
800-454-4434
Sales@SelbySoft.com
WWW.SelbySoft.com
8326 Woodland Ave. E
Puyallup Wa 98371
Posted in Order Entry, Uncategorized Tagged with: customers, on hold, tracking
Multiple Addresses & Retail Shortcuts
Do you do delivery? How about Catering?
If so, are you aware that you can track 10 phone numbers and four addresses total?
This is a great option for those of you that do delivery or catering. For example, if someone orders and wants it delivered to a second address – You can enter that address and that will be the delivery/catering address instead of the main one. Also, by storing 10 phone numbers you can have the customers cell, home, office etc all under the same account.
This works just as well for those of you that do catering. With factories and large companies you can use the multiple address field to make sure that the order goes to the right department!
Contact us at:
Mike Spence
SelbySoft, Inc.
800-454-4434
Sales@SelbySoft.com
WWW.SelbySoft.com
8326 Woodland Ave. E
Puyallup Wa 98371
Posted in Order Entry, POS Features Tagged with: catering, delivery, retail
Custom Colors on Ingredient / Modifiers
Posted in Order Entry, POS Features, Uncategorized Tagged with: colors, modifiers, ordering