How often do your employees incorrectly quote a price? It's a good question isn't it? This is one of the top reasons that we are contacted by coffee shops. Your customers are tired of the inconsistencies in pricing and you are probably tired of the lost revenue. With SP-1 for Coffee it won't happen. All the pricing is set by the point of sale, insuring that your staff quotes an accurate price and that you are collecting on the up sells that you have in place. Because of the many different innovative pricing scenarios we have developed over the years, we are confident that we can handle any pricing that you may have. Let SP-1 for Coffee Shops take the concept of employees misringing out of your mind.

What about employees stumbling over what you have on the menu, incorrectly calling out drinks or food or just plain goofing-up an order? These are problems that SP-1 for Coffee Shops will easily eliminate. Since your employees can easily see exactly what is in every drink or food item, they will be more knowledgeable about your store and products. This leads to happier customers as they now get a consistent message and, more importantly, price. With SP-1 for Coffee, you can have your drink and food orders printed or displayed on a monitor to eliminate handwriting errors. and increase your order accuracy. Having a POS helps put your employees at ease - no more running cups or slips to the barista or kitchen!

Zero Training Ordering - With our graphical picture oriented ordering screens, SP-1 by SelbySoft is attractive and easy to use. Keep reading to see why!

With point of sale systems, the design is often forgotten. Not with SP-1 by SelbySoft. We know that how things are laid out are as important as how they work.

Start with the screen layout. The buttons for ordering are always on the right and your customer ticket (large and easy to see) is always on the left. This is because most people are right handed and expect to place the order that way.

With our integrated F.A.S.T. (Fast Access Screen Technology) you don't have to interrupt the customer when the order is placed. Simply press the buttons in the order that the customer says things and let SP-1 sort out the rest. 16oz soy vanilla latte? Latte with Soy and vanilla? Soy vanilla latte 16oz? It doesn't matter how the customer presents it!

Ever have a customer change their mind? Don't worry about it. SP-1 by SelbySoft will make that just as easy to handle. Simply touch the item on the ticket side and make the change - that's it! No need to void the item and re-enter it (annoying the customer at the same time).

If you want to make it even easier, use a customers gift card (or name / phone number) and pull up their last order, duplicate it and pay for it with the gift card on file. Don't want to duplicate the last order? With SP-1 you can see every order that customer ever placed or just the last ten drinks ordered! That's possible because of our incredibly proficient database programming.

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Want to make more money?

Use our integrated customer profiles and tracking system to better market and service your customers. With our integrated customer profiles you can increase your speed of service by duplicating customers last orders. Use the information on the customer file to personalize the experience.

Think about marketing? SP-1 by SelbySoft includes a variety of marketing tools to help you. Target your customers that have not ordered in 30 days, your customers that only order between 6am and 11am or just an end of year email reminding them you are there! With SP-1 by SelbySoft, can easily generate an email list based on these or other criteria and directly market to your customers.

Have a delivery service? This is perfect for you! Track customers by multiple phone numbers (up to 10!) and deliver to up to four different addresses per customer. Better yet, SP-1 by SelbySoft will track where those orders are and which employee is on the road.

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Want to see your sales numbers on a regular basis? MobileDash is your answer!

Receive an email sent to your account or phone once an hour with your total sales, labor, cogs etc. Additionally, we will send the Menu Group breakdown to that same email. Imagine, having complete control no matter where you are.

In addition, another feature we offer through our SP-1 POS is the ability to have a full audit trail on what happened. If an employee reduces a ticket after the fact (assuming they have security to do so), the audit tracking is updated and, if you are using MobileDash, an alert to your smart phone showing that the ticket was reduced. This is a fantastic way to stay on top of employees that are voiding items or tickets.

Call today for more details!

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Dash Board - The instant gateway to your day!

Tired of wondering how well business is doing today? Well with SP-1, wonder no more. Just walk up to any SP-1 terminal and on any screen, hit DashBoard and enter your password, and instantly you’ll have access to hourly breakdowns of how well your business is doing today compared to last week, last month, and even a full year ago!

Want to know how busy your morning rush is from 6am to 8am? Just touch the screen and highlight the time and you'll instantly see a “Spot Light” of your total as well as how your store has done historically for that same time range.

Labor got you down? Use the Dash Board to see what your labor cost and percentage is at any time during the day. Utilizing the same "Spot Light" feature, compare your sales income vs labor for your morning rush. Never be in the dark again!

That’s the power of SP-1 and what keeping unlimited history as you run your business can do for you! If you're not yet using SP-1, every day you wait to begin experiencing what unlimited history can do for you is time lost in the dark!

   Daily Summary

   

 

   Hourly Total - History Comparison

   

 

   Hourly Total - Sales vs Labor

   

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F.A.S.T. Order Taking - Freedom to order like the Customer does!

Fast Access Screen Technology (F.A.S.T.) is the latest innovation to make your life easier when using the SP-1 For Coffee POS System.

Basically, we know that customers never order the same drink the same way. Now you have the ability to ring the order up in the same way that the customer says it. For instance, customers could order:

Soy latte with vanilla – make it a 16oz
         OR
16oz soy latte with vanilla
         OR
Soy vanilla 16oz latte

This new technology lets you simply press the buttons that match what the customer needs.

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Color Grouping for Ingredients - Quickly identify like items within any menu!

Everything about taking orders inside of SP-1 is designed for speed and quick recognition of menu items for your employees. As yet another example of what we mean by "Zero Training" is the ability for you to group your menu items into logical groups and color code them. Now, on top of having a photo quality picture for your modifiers (milks, extra shot, etc.), you can highlight those different groups with colors – For example, all the milks can be highlighted one color and the sugar free syrups in another color. This helps with finding that right item on the fly.

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